Terms of service

Overview

This website is operated by JawRest, a brand owned by SERENOVACOMMERCE LIMITED. Throughout the site, the terms “we”, “us” and “our” refer to JawRest.

By visiting our website or purchasing from us, you agree to be bound by these Terms of Service (“Terms”), including any additional policies referenced herein.

These Terms apply to all users of the site, including customers, browsers, merchants, and content contributors.

If you do not agree to these Terms, please do not use our website or services.

Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services to you.

1. Online Store Terms

By using this site, you confirm that:

  • you are at least the age of majority in your jurisdiction, or
  • you have permission from a parent or legal guardian

You may not use our products or services for:

  • unlawful purposes
  • violating any laws or regulations
  • transmitting viruses or malicious code

Violation of these Terms may result in termination of your access.

2. General Conditions

We reserve the right to refuse service to anyone at any time for any reason.

You understand that:

  • non-payment-related information may be transferred unencrypted over networks
  • payment information is always securely encrypted

You agree not to:

  • reproduce or copy our content without permission
  • exploit the Service for unauthorized commercial purposes

3. Accuracy of Information

We aim to provide accurate and up-to-date information, but we do not guarantee that all content on the site is complete, current, or error-free.

Any reliance on information provided is at your own risk.

We may modify website content at any time without obligation to update prior information.

4. Product Prices and Service Changes

Prices for our products may change without notice.

We reserve the right to:

  • modify or discontinue products
  • suspend services
  • limit product availability

We are not liable for any such changes.

5. Products and Services

JawRest products are sold exclusively online and may have limited availability.

We strive to display products as accurately as possible, but:

  • colors may vary depending on screen settings
  • product appearance may differ slightly

We reserve the right to:

  • limit sales by region or person
  • limit quantities
  • discontinue products at any time

We do not guarantee that products will meet every customer’s expectations.

6. Billing and Account Information

We reserve the right to:

  • refuse or cancel orders
  • limit quantities purchased

You agree to provide:

  • accurate billing details
  • updated shipping and contact information

For more details, please review our Refund Policy.

7. Optional Tools

We may provide access to third-party tools or integrations.

These are provided:

  • “as is”
  • without warranties

Use of such tools is at your own risk.

8. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for:

  • third-party content
  • products
  • services
  • privacy practices

Please review third-party terms before engaging.

9. User Comments and Feedback

If you send us:

  • comments
  • reviews
  • feedback
  • suggestions

You agree that we may:

  • use
  • reproduce
  • publish

such submissions without obligation or compensation.

You may not submit unlawful, offensive, or infringing content.

10. Personal Information

Your submission of personal information is governed by our Privacy Policy.

11. Errors and Omissions

Occasionally, the site may contain:

  • typographical errors
  • inaccurate product details
  • outdated pricing

We reserve the right to:

  • correct errors
  • update information
  • cancel orders

without prior notice.

12. Prohibited Uses

You may not use the site:

  • for unlawful purposes
  • to violate intellectual property rights
  • to harass or harm others
  • to spread malware
  • to collect personal data unlawfully

We reserve the right to terminate access for violations.

13. Disclaimer of Warranties / Limitation of Liability

JawRest and all products are provided:

  • “as is”
  • “as available”

We do not guarantee:

  • uninterrupted access
  • error-free performance
  • specific results

To the fullest extent permitted by law, we are not liable for:

  • indirect damages
  • incidental losses
  • lost profits
  • data loss

arising from use of our site or products.

14. Indemnification

You agree to indemnify and hold harmless:

  • JawRest
  • SERENOVACOMMERCE LIMITED
  • affiliates, employees, contractors

from claims arising from:

  • breach of these Terms
  • misuse of the site

15. Severability

If any part of these Terms is found unenforceable, the remaining provisions remain valid.

16. Termination

These Terms remain effective until terminated by you or us.

We may terminate access at any time for:

  • suspected violations
  • misuse

without notice.

17. Entire Agreement

These Terms, along with our policies, constitute the full agreement between you and JawRest.

18. Governing Law

These Terms are governed by the laws of Hong Kong.

19. Changes to Terms

We reserve the right to update these Terms at any time.

Continued use of the site after changes are posted constitutes acceptance.

20. Contact Information

Questions about these Terms should be sent to:

JawRest
SERENOVACOMMERCE LIMITED
RM03, 24/F, Ho King Commercial Centre
2–16 Fa Yuen Street
Mong Kok, Hong Kong

Email: support@jawrest.com
Website: www.jawrest.com